Testimonials
|
The team at Mercury has been wonderful getting our new system installed and in answering all of our questions. Their staff, from the CEO to the service department have been attentive and helpful during the entire process.
- Michelle McLellan Wardlow, Swingle Collins & Associates - 02/10/12
|
|
|
AVMG has had our telephone system with Mercury Communications for 5 years. Mercury has the best technicians, sales representatives, and service personnel in the industry. They are always polite, on time and very helpful in our needs. If you need a telephone system call Mercury Communications.
- Carol O'Rand, Customer Service Associate, Audio Visual Management Group - 01/30/12
|
|
|
A very big thank you to Mercury Communications for supporting Music In Motion with all telecom needs over the years. Your urgent attention and professional engineers have always kept our telecom needs in a stable, optimal and worry-free condition. Please, keep up the good work!
- Kevin Tran, IT Manager, Music In Motion - 01/03/12
|
|
|
We appreciate the excellent service provided by Mercury Communications.
- Janice Priest, Accounting, Atlan Dyess Inc. - 12/08/11
|
|
|
|
In 2008, Cadence McShane Construction decided to finally step into the future and trade our antiquated phone system with numerous lines, extensions, fax numbers and modems for the more efficient and cost effective system of T1 lines with DIDs.
We interviewed several companies and found Mercury Communication Services to be exactly what we were looking for. Their professionalism, expertise and willingness to work with and satisfy their customers impressed us and therefore became our choice for our upgrade.
Since that time, Mercury has continued to work with us as the need arises and has not failed to be attentive to any questions or technical issues we might have. We would definitely recommend Mercury Communications to any company looking for an efficient, knowledgeable and professional organization to handle their communications needs.
- Patty Boren, Office Manager, Cadence McShane Construction - 12/08/11
|
|
|
GHN Online purchased a new phone system, equipment and service with Mercury in the spring of 2006.We recently renewed our service and the warranty of our equipment with them in 2011 as weve been pleased with the response time and resolutions provided by them. We look forward to Mercurys continued dedication towards meeting GHNs needs.
- Nora Davidoff, Receptionist and Training Coordinator, GHN Online - 11/18/11
|
|
|
In late 2004, my company began looking for a phone system for about 40-45 people that had a ACD system for our inside sales operation along with an excellent voice mail system. After exploring a number of very good options, we selected our NEC IPK system from Mercury Communications and purchased it in March of 2005. (Mercury) did an outstanding job of insuring that every necessary detail of the project from design to installation went according to plan. Even though our office has downsized over the years and we no longer need or use the ACD, the system has worked perfectly for our needs.
- Jerry Gantt, Director, Purchasing & Logistics, Tektronix - 11/10/11
|
|
|
Our business is done over the telephone. We could not afford to make a mistake when changing phone systems. Mercury communication gave us the right solution with service we can count on.
- Tige Bailey, Recruiting & Training Manager, Chestnut Energy - 10/31/11
|
|
|
Mercury Communications has provided us with very professional, timely, and caring service for many years. They care for their customers and it shows.
- Courtney Griffin, IPIS Toyota of Lewisville - 10/27/11
|
|
|
"I have nothing but good things to say about Mercury. From sale to install their staff handled everything with excellent, intelligent and friendly customer service. I would recommend Mercury to anyone needing a phone system. A phone system is a phone system, the difference is in the people, and Mercury's people are fantastic."
- Chad Bozarth, MBA, Assistant to the President/CEO, Agape Home Healthcare - 10/27/11
|
|
|
Family HealthCare Associates in Plano recently had a new phone system installed by David. I would like to state what a great experience this was. Mercury was able to work with our time schedule and David was here at the agreed time. He had the old system down for the amount of time that he said. David was very meticulous in explaining the perks of the new system. If I had to rate the overall experience on a scale of 1 5, I would definitely rate it as 5.
- Peggy Harvell, Clinic Manager, Family Healthcare Associates - Plano - 10/25/11
|
|
|
"Running a business, we expect our communications equipment to work at all times and with Mercury, that has always been our experience."
- J. Larry Cantrell, President & CEO, Integris Global L.P. - 10/25/11
|
|
|
"Mercury provides a one-stop-shop for all our telecommunication needs, including both equipment and networking solutions."
- Nassar Ashkar, Manager, Purchaser of Office Services for Frontier Insurance - 10/25/11
|
|
|
"In our business, even one missed call could result in a lost showing, or even worse - a missed contract. With 65 yrs of service, our long term partnership with Mercury gives us confidence the lines of communication will always be there when we need it."
- Sean McAfee, Executive Telecom Admin, Ebby Halliday Realtors - 10/25/11
|
|
|
"Mercury Communications did an outstanding job in meeting our telephone system needs. From recommending the best system for our operation, to installation and training, Mercury accomplished the mission of customer satisfaction. I can certainly recommend Mercury to any company needing telephone equipment."
- Dan Baucum, Treasurer, Conveyors, Inc. - 10/25/11
|
|
|
"I would highly recommend Mercury Communications as a one-stop solution for any commercial communication needs. They are very professional and have provided very friendly courteous service to the City of Commerce."
- Marc Clayton, Director of Administrative Services, City of Commerce, Texas - 10/25/11
|
|
|
"Very easy transition to the new system. Customer service has been wonderful through each phase - Purchase, Installation, Training and Support. Very happy with our new system and Mercury Communication Services."
- Rosalie Bobowski, Willingham Property Company - 10/25/11
|
|
|
I have been a client of Mercury Communications since 1980 and have always found them to provide excellent service and use quality equipment. They have maintained a knowledgeable and professional staff that met all of our concerns. We recently made an office move with Mercury staff involved in the set-up of the new system and I was extremely pleased with the speed and efficiency of the entire operation coordinating the cabling of the computer system, wiring of the new phone system and training of our personnel. I am grateful for all of their input and planning taking a lot of the worry off of us.
- Mike Webb, President, Transpac Managers, Inc. - 10/25/11
|
|
|
I love working with the people at Mercury, they really do put their customers first. They were always very patient with any questions I had, and expediting service to accommodate our hectic schedule, particularly during a sudden move. They had the phone system in right away and with any new additions, they had technicians out to us within hours. Thank you!
- Alexandra Ferguson, Marketing Specialist, Ad Giants - 10/25/11
|
|
|
Mercury has been able to deliver on time sensitive projects and correctly evaluate our needs. Before Mercury we had an old Nortel system that couldnt provide us with the flexibility we needed. They replaced our old system with a more modern one that gives us the ability to adapt new technology, while keeping the features we were accustomed to. Ive dealt with a lot of telephony companies in the past, and Mercury has provided me with the best experience Ive had to date.
- Chris Titus, IT Manager, Griffith, Nixon & Davison - 10/25/11
|
|
|
"Mercury has been responsive, innovative and creative in every way throughout our long standing alliance."
- Father Steven Swann, Headmaster/Founder, the Episcopal School of Dallas - 10/01/11
|
|
|
"The nicest thing you can hear from a customer is "I'll be back." We will be back."
- John Eagle, CEO, John Eagle Dealership - 09/01/11
|
|
|
"Mercury has been an excellent partner for the Dallas Area of the American Red Cross. When we need a partner to understand our needs and respond the way we respond to the community; we count on Mercury Communication Services."
- Chuck Ratcliff, Applications Support Associate, American Red Cross - 08/09/11
|
|
|
"Mercury provided us with a solution that will save us considerably."
- Pete Trosky, Vice President, LoneStar Transportation - 07/11/11
|
|
|
|
|
Dallas
Corporate Headquarters
1283 Record Crossing Road
Dallas, Texas 75235
214.MERCURY
214.637.4900
972.263.4411 Metro
214.637.4905 Fax
Austin
7801 North Lamar Boulevard
Suite F-35
Austin, Texas 78752
512.467.7227
512.467.0455 Fax
San Antonio
2929 Mossrock
Suite 116
San Antonio, Texas 78230
210.349.1001
210.341.9997 Fax
|
| |
